Payment

We accept Credit Card and PayPal payments. 


Shipping Information

We try our best to ship as soon as possible usually 5-7 days after order is received.
We ship items via first class mail which usually take 3-5 days
International shipping varies, depending on location, 1-6 weeks, (working days only, excluding weekends)

(working days only, excluding weekends)

INTERNATIONAL SHIPPING

Please be aware of your country's customs rules and regulations and note that all international duties, taxes & customs fees assessed by your friendly customs agent are not the responsibility of NipponEkiJewelry


Returns & Exchanges

***All earrings are not returnable due to hygiene purpose unless there is a defect on the earrings while crafting it***


***Personalized and Custom ( Hand stamped, personalized items) Orders May Not be refunded, unless there is a defect or mistake in how the piece was crafted***



Non- Personalized JewelryIf for some reason you are not satisfied with your purchase, please contact us within 3 days of receiving your order. We will accept a return of the item in its original condition less shipping expenses. 

Item must be Unworn!! In it's original packaging.
Returns MUST BE postmarked within 3 days of delivery, and shipping charges will not be refunded. The delivery date is verified from the USPS web site.

No returns or exchanges after 3 days of receipt, unless there is a defect or mistake in how the piece was crafted.

Storing & Care tips

The gemstones used in my designs are genuine, but some have been treated. For this price range, these are not flawless gemstones, some may have some flaw or inclusions in them.

STERLING SILVER DOES TARNISH, especially if not worn and left alone stored for months. Tarnish colors can be a golden color or black. It is caused by oxidization and moisture. The tarnish can be cleaned and removed with a polishing cloth, silver cleaner or warm soapy water.